Book Online

Book your weekly, bi-weekly, monthly, or one-off cleaning online.

Confirm Appointment

Add your specific cleaning instructions and pay securely online by debit or credit card. We always welcome Cash or Check

Clean and Relax

Your trusted cleaner will arrive at your home on time and ready to clean

General

We clean. You relax.

Clean by Request is a cleaning company that has provided an easy way to book, schedule, and manage all your cleaning appointments online. We are insured and bonded, and trained to deliver on Clean by Request 100 Point Checklist.

Ready to relax? You can book here. Once you have booked our services, we will send one of our cleaning professionals to make your space sparkle!

Whether or not you’re at the space during your cleaning appointment is up to you! When you make a booking, you’ll be prompted to give us entry instructions. If you have a doorman or can hide a key somewhere, there’s no need for you to be home. Or, feel free to stick around during the clean. Whatever you’re most comfortable with is fine.

In any case, please don’t forget about your appointments. We’ll remind you with an email or text message, but if the cleaner can’t get in the door by following your entry instructions, or if you aren’t home when you said you would be, you’ll be charged a lock-out fee

Yes, Clean by Request is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 48 hours of when the appointment is completed either by email (greatclean@cleanbyrequest.com) or by phone (561-503=8091).

We love animals, but they don’t always love us. If you think your pet may become overly anxious while we are there, please make temporary arrangements while we are in your home. You can leave detailed pet instructions during the online scheduling process.

Home Cleaning

We use and provide environmentally friendly supplies and nearly all equipment required for cleaning your Home, with a few exceptions.

Including:

  • Vacuum;
  • Conventional mop and bucket;
  • Step stool;
  • Toilet brush; or
  • Specialty products, including, but not limited to:
    • Heavy-duty bathroom cleaner;
    • Wood cleaner;
    • Bleach; or
    • Stainless steel cleaner.

We are happy to use these items, if needed, for our cleaning staff and accompanied by directions on their use. If requested by customer

 

Our cleaners bring a travel wet/dry mop that will be used on non-carpeted areas. If you do have a vacuum you would like us use, please let the cleaner know or we may not  be able to properly clean any carpeted areas.

We provide a customized post-construction clean for these types of situations. Please contact us at (561) 503-8091 or email greatclean@cleanbyrequest.com to coordinate this and receive pricing information.

Yes, Clean by Request is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 48 hours of when the appointment is completed either by email (greatclean@cleanbyrequest.com) or by phone (561-503=8091).

Office Cleaning

We understand that a clean workspace can reduce the likelihood of employees getting sick, thus allowing your business to be more productive (and more profitable).

A clean workspace has been shown to reduce the probability of catching the common cold by 80% and reduce absenteeism by 46%!

Source: http://www.issa.com/member-benefits/value-of-clean/value-of-clean-infographic/value-of-clean-infographic-full.html

Many customers give us a key for after-hours cleaning, so we can clean without disrupting your work. Our cleaning staff are insured and bonded, and Clean by Request will coordinate all necessary documentation with your building manager.

Yes, all of our cleaners come outfitted with a full kit of cleaning supplies & equipment to bring on site. If you select ongoing service, we also provide heavy equipment such as vacuums, mops, dry mops, and squeegees.

Absolutely. Clean by Request takes pride in on our quality control. Our Quality Control Manager typically joins the cleaners on their first clean, and follows up periodically, by email and in person, to make sure we consistently do a great job

Just click here to get started!

Great Clean Gurantee

We get it right or we make it right.

If you’re not satisfied with your clean, you can request a free reclean.

Customers can request a reclean either by email (greatclean@cleanbyrequest.com) or by phone (561-503-8091)— as long as the appointment was completed within the past 48 hours. The reclean appointment must be scheduled and completed within 72 hours of contact.

Please let us know where we fell short. Our customer service team will respond promptly

There is no specific limit on how many recleans a customer can receive. We want to ensure fair use of the benefit and guarantee a great experience every time. With that said, we reserve the right to require additional time and budget for future cleans and/or void the guarantee for future cleans (if requested excessively).

Appointments completed within the past 48 hours are eligible for the Great Clean Guarantee.

  • Appointments completed more than 48 hours ago
  • Items not included on 50 Point Checklist
  • Free cleans
  • Recleans
  • Homes not in standard condition (e.g. biohazards, hoarding, etc.)
  • Extra services not booked for original appointment
  • Post-construction/post-renovation cleans
  • Move-out cleans

Billing

We accept all major credit and debit cards with a MasterCard, Visa, Discover Network, American Express logo.

We do accept cash and check payments. Tips may be given in cash form (optional).

Your credit card will be charged at midnight on the day that your appointment takes place. You will receive an automated email with the transaction summary to notify you when and how much your card is charged..

To switch your billing information, simply log into our online portal using your username and password and edit your billing information in the “Settings” section of the website.

We assess a $50 cancellation fee to appointments not canceled by 3PM EST the day before the appointment, unless that clean is a specialty clean. For specialty cleans (including but not limited to post-construction/post-renovation cleans), a cancellation fee amounting to 50% of the price quoted for that specialty clean will be applied to appointments not canceled by 3PM EST the day before the appointment.

Tips are not required but are certainly appreciated by our cleaners.

Great customer Service

Secure Payments

Green Products

No Contracts

100 Point Inspection

Guranteed Satisfaction

OUR CLIENTS

We love Reviews.

Please provide a review after any service and get $15  off your next cleaning.

review-us-on-facebook-300x200
google-review
yelp-review
Village-Lawn-Landscaping-Reviews-Page-Home-Advisor-Logo
thumbtack-review-button
yellowpages-reviews
Green Products To healthier and safer planet

Experience a truly green home with our non-toxic, eco-friendly cleaning products

 
APC_Lavender-173x300
APC_Clementine
28oz_FOAM_bathroom_rgb
28oz_APC_HoneyCrisp_rgb
recycling-symbol-icon-solid-dark-green
organic_V_color_size_3
1538651830084
green-leaf

Support

You Will Love Our Service

You can contact us any suitable way, via phone, email or visit our office.
Address:

10469 Galleria St
Wellington FL 33414

Phone:

+561-503-8091

About

We are committed to providing the most professional and thorough home cleaning services Palm Beach county has ever seen! New York City has over one million residents and these are the people to whom we are dedicated to providing clean, safe homes and businesses. At Clean by Request, there is simply nothing more important to us than exceeding the standards of our clients, and we do so by offering the most professional house cleaning services Palm Beach county has to offer.  

HEAD OFFICE

10469 Galleria St, Wellington FL 33414, USA
Monday to Friday 8:00 am - 8:00 pm
Saturday 9:00 am - 4:00 pm
Sunday: 9:00 am - 2:00 pm

Whant to stay informed? Sign Up For Our Newsletter Now!